These Terms & Conditions govern your use of Anna MK Clean LTD’s website and cleaning services in Milton Keynes.

1. Services

We provide professional cleaning services as described on our website. All bookings are

subject to availability.

2. Bookings & Payments

Quotes are free and without obligation

Bookings are confirmed once you accept our quote

Payment is due upon completion unless otherwise agreed

3. Cancellations & Rescheduling

Please notify us at least 24 hours in advance if you need to cancel or reschedule

Late cancellations may be subject to a fee

4. Access & Customer Responsibilities

Please ensure safe and reasonable access to your property

Remove valuables and fragile items before cleaning

Notify us of any special requirements or hazards

5. Liability

We are fully insured, but not liable for pre-existing damage or items not disclosed

We are not responsible for loss or damage due to circumstances beyond our control

6. Feedback & Complaints

If you’re not satisfied, please contact us within 24 hours and we’ll do our best to

resolve any issues

7. Reviews

By submitting a review, you consent to us displaying it on our website and social

media

8. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services

means you accept any changes.